Choose a reliable customer care partner

Choose a reliable customer care partner

24/7/365 Customer Engagement Center

In today’s environment excellence in customer experience is a real competitive advantage.

And we believe that great customer experience doesn’t happen by accident, it happens by design.
As your partner, we will work with you to understand your current approach to customer experience and design a solution that best suits your business needs.

PROKONTAKT IN NUMBERS

24/7/365 coverage of all communication channels

Over 0 inbound calls per year 

Over 0 outbound calls per year 

Over 0 e-mail customer support inquiries per year

Over 0 minutes of customer interactions per year

Over 0 active trained contact center agents

WHY WORK WITH US?

  • We know our business.
  • We are passionate about customers.
  • We get to know you.
  • We make change happen.
  • We keep our promises.
Just few benefits
No infrastructure
No salaries
No human management
Become available 24/7 for clients
Use our experience and knowledge
Value-added contact center services
Exceptional customer experiences
Omni-channel services – any time, any where
Highly experienced professionals with many years of experiences & best practice
Skilled and friendly consultants with highly developed communication competences
State-of-the-art infrastructure including latest customer engagement platform
Multilingual support

Leave resources and tasks to us. With our 24/7/365 outsourced contact center services you will gain flexibility and time. Your customer care will be positioned to a new level.
Find out how!

Basic

from 120
00 Monthly
Monday to Friday
08:00-17:00
200 minutes of contacts Set up costs Basic report Inbound/outbound calls

Premium

from 490
00 Monthly
Monday to Saturday
08:00 – 20:00
400 minutes of contacts Set up costs Advanced report Inbound/outbound contacts Second level support Telemarketing, cross & upselling activities

Corporate

24/7/365

Over 1000 minutes of contacts Set up costs Custom report Omni-channel customer service support Customer engagement services Advanced customer care support Web RTC features supported Campaign management

* The above packages are for informational purpose only. Binding offer is only valid, when it is prepared based on the exact customer requirements and officially sent by the company.


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